Privacy Policy

Privacy Policy for “Travel Together”

Effective Date: March 23, 2026

Last Updated: March 23, 2026

Travel Together (“Company”, “we”, “our”, “us”) operates the Travel Together mobile application (“App”), which enables airline passengers to connect with co-passengers on the same flight. We are committed to protecting your privacy and processing your personal data lawfully, fairly, and transparently in accordance with:

• Digital Personal Data Protection Act, 2023 (India)

• Information Technology Act, 2000 & SPDI Rules, 2011

• General Data Protection Regulation (GDPR), where applicable

• Other applicable data protection laws

1. Scope

This Privacy Policy applies to all users (“you”, “your”) who access or use the App.

2. Data Fiduciary / Controller Information

• App Name: Travel Together

• Entity: Travel Together by Flyers Hub

• Registered Address: 1/4, 1st Floor, Bazaar Rd, opposite to MMM Hospital, Collector Nagar, J J Nagar, Anna Nagar West Extension, Chennai, Tamil Nadu 600037 

• Contact Email: ranjith@traveltogether.co.in

3. Personal Data We Collect

Category

Data Points Collected

Information You Provide

Name, Email address, Phone number (optional), Profile photo (optional)

Travel Data

PNR number, Flight details (date, airline, origin, destination), Seat number (optional)

Automatically Collected

Device information (model, OS), IP address, Log data, and usage analytics

Location Data

Approximate location (only with explicit consent)

Note on Sensitive Personal Data: We do not knowingly collect sensitive personal data (such as health, biometric, religion, or financial data).

4. Purpose of Processing

We process personal data to:

• Provide core functionality (co-passenger matching)

• Enable voluntary communication between users

• Verify travel-related information

• Ensure user safety and prevent fraud

• Improve app performance and user experience

• Send service-related notifications

• Comply with legal obligations

5. Legal Basis for Processing

We rely on:

• Consent: Primary basis under the DPDP Act.

• Performance of Service: Necessary to fulfill our contract with you.

• Legitimate Interests: Service improvement and platform safety.

• Legal Obligations: Compliance with statutory requirements.

You may withdraw consent at any time by deleting your account or contacting us.

6. Data Sharing

We do not sell personal data.

• 6.1 Sharing with Other Users: Limited profile and travel details are shared only after your explicit consent (e.g., accepting a connection request).

• 6.2 Service Providers: We may share data with cloud hosting, analytics, and communication infrastructure providers. All parties are bound by data protection obligations.

• 6.3 Legal Disclosure: We may disclose data if required by law, court order, or to protect rights and safety.

7. Cross-Border Data Transfers

Your data may be transferred and processed outside India. We ensure adequate safeguards under applicable law, contractual protections with processors, and compliance with Indian DPDP and international standards.

8. Data Retention

We retain data only as long as necessary:

• Account data: Until account deletion.

• Travel data: Limited period after journey completion.

• Logs: Retained for security and analytics purposes.

• Data is securely deleted or anonymized after the retention period.

9. Your Rights

Under DPDP Act (India):

• Right to access and correct data.

• Right to erasure (deletion).

• Right to withdraw consent.

• Right to nominate another person to exercise rights in case of incapacity.

Under GDPR (if applicable):

• Right to restrict processing and right to object.

• Right to data portability.

10. User Controls

You can accept/reject connection requests, control profile visibility, edit/delete your data, and revoke device permissions (like location) at any time via settings.

11. Data Security

We implement technical safeguards including Encryption in transit, Secure authentication, and Access control mechanisms. However, no system is 100% secure; please avoid sharing sensitive info in chats.

12. Children’s Privacy

The App is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If discovered, such data will be deleted promptly.

13. User Interaction Disclaimer

• Connections are voluntary.

• We do not conduct identity verification beyond provided data.

• We are not responsible for offline interactions.

• Misuse may result in account termination.

14. Third-Party Services

The App may integrate third-party services (analytics, authentication). These providers process data according to their own privacy policies.

15. Grievance Redressal (India Compliance)

• Grievance Officer Name: Ranjith

• Email: ranjith@traveltogether.co.in

• Address: 1/4, 1st Floor, Bazaar Rd, opposite to MMM Hospital, Collector Nagar, J J Nagar, Anna Nagar West Extension, Chennai, Tamil Nadu 600037 

• Response Time: Within 15 days

16. Changes to This Privacy Policy

Material changes will be notified via App notification or Email.

17. Contact Us

For privacy concerns: [Insert Email] | [Insert Address]

18. Consent

By using the App, you confirm you have read this policy and provide explicit consent for the processing of your personal data.

19. Governing Law & Jurisdiction

This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [Chennai, India].